Return Policy

Return & Refund Policy

Thank you for shopping with Confirmed Contracting Corp! We value your satisfaction and want to ensure your experience with us is easy and hassle-free. Below you will find all the details about our return and refund policies. Please take a moment to review them.

 

Return Policy for Building Materials

Building materials such as insulation and other large items cannot be returned if they are warped, weathered, or cracked while in your possession for more than 5 days after delivery. Please store and handle these materials properly after receiving them.

Return Policy for Home Decor 

Home decor items from the Mule Mountain category are eligible for exchange only within 7 days of purchase. Please inspect your items carefully upon delivery, as returns are not accepted for these products.

Return Policy for Home Decor 

Home decor items from the Mule Mountain category are eligible for exchange only within 7 days of purchase. Please inspect your items carefully upon delivery, as returns are not accepted for these products.

Final Sale – Outdoor Power Equipment

Please note that all outdoor power equipment is considered final sale. These items cannot be returned or exchanged after purchase. Be sure to review your selection carefully before completing your purchase.

Final Sale – Clearance Items

All clearance items are final sale and cannot be returned or exchanged. These items are marked as discounted due to their special pricing, so please double-check before buying.

Missing or Damaged Goods

If you receive any missing or damaged items, you must report the issue within 24 hours of receiving your order. Please contact our customer service team with details about the damaged or missing items, and we will assist you in resolving the issue promptly.

How to Initiate a Return

If you would like to initiate a return, please follow these simple steps:

  • Contact our customer service team at Info@confirmedc.com or call us at (Ali: 647-702-3017)
  • Provide your order number, the reason for return, and include any supporting images or documentation if necessary.

Once your return is approved, we will guide you through the process for returning the item.

Refund Process

Once your return is approved, we will process your refund to the original payment method. Refunds typically take 5-10 business days to appear in your account, depending on your payment provider.

Exceptions to the Return Policy

Some products are non-returnable, including customized items or hygiene-related products. If there are any exceptions to the return policy for a specific item, they will be clearly stated on the individual product page.

Contact us

Have questions or need help with a return? Feel free to contact us! Our customer service team is here to assist you.

  • Feel free to contact us! Our customer service team is here to assist you.

Contact Details:

  • Thank you for trusting Confirmed Contracting Corp with your home improvement needs. We aim to provide the best service and products for your comfort and efficiency!